Why does my form not display properly?

  • Profile Image
    possumbill
    Asked on April 27, 2013 at 06:22 PM

    After emailing or embedding the form, it displays additional entries after the Statement: My child's immunization shots are complete and up to date Yes or No

    At this point the form renters Nickname and several other entries.

     

    How can I correct this problem? I need help ASAP since I need to post this form.

     

    Thanks,

     

    Bill Pomeroy

  • Profile Image
    Welvin
    Answered on April 28, 2013 at 12:16 AM

    Hi Billy,

    Do you mean that when you received the submission through email, there are few fields that are not present on the form? If so, I would suggest you to re-create the Form Notification.

    First Step: Delete the existing one - How to Delete Notifications/Autoresponder

    Second Step: Create another one - Setting Up Email Notifications

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    However, if you mean that the form do not display properly to your webpage after embedding. I suggest you to re-embed the form using our iframe method: How to Get Form iFrame Codes. After that, clear your browsers cache so you can see the changes.

     

    Thanks