Forms not submitting

  • Profile Image
    anenduringgift
    Asked on January 08, 2020 at 11:14 AM

    Hello, any time a user tries to submit a form it just says "please wait..." and never completes. Any idea what can be causing this?

  • Profile Image
    Kevin_G
    Answered on January 08, 2020 at 12:34 PM

    Apologies for the inconveniences caused.

    I've just tested your form and was able to replicate the issue, it seems like a conflict with the embed code, please try embedding the iFrame code instead and see if that helps, the following guide will help you doing so: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    I hope this helps.