How to replace Noreply@jotform.com with a senders E-mail address?

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    btaybron
    Asked on April 28, 2013 at 04:31 AM

    I have a help deskt ticketing system in place. Once the form is filled out and submitted. The email is forwareded to support@twistedpairtec.com. I would like to be able to reply from that email to correspond directly with the preson how send me the form. 

     

    It there a way have the e-mail address auto populate with the person's email address? 

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    EltonCris
    Answered on April 28, 2013 at 07:27 AM

    Hi

    From the screenshot you've provided, just set your "Email" field as the Reply-to Email so whenever you click "Reply" the submitters email will be automatically set as the reply to email.

    1. While on your form, Click Setup & Embed then Email Alerts

    2. Open Notification, then click on Reply-To and Recipient Settings

    3. Set Sender E-mail to noreply@jotform.com and Reply-to Email to your form's E-mail field, just like this:

    Let us know if you have any other questions or concerns. Thank you!