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arid123Asked on January 8, 2020 at 6:20 PM
Hello,
I was previously granted non-profit pricing for jotform plans. I want to subscribe and pay for a plan again but I do not see my nonprofit rate applied to the price anymore.
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Girish JotForm SupportReplied on January 8, 2020 at 9:28 PM
As you can see from your account, the rates are shown at a 50% discount. Please try upgrading to the required plan and let us know if the full price is being shown on the monthly prices.
Since your non-profit application is active, you should be receiving a 50% discount on the monthly prices also.
If you are seeing otherwise, please provide us a screenshot of where you are seeing the full price for the monthly plans. This guide will help you attach screenshots on the support thread: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum