What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Thai Language cannot be generated when exporting submission form list in the Submission Window

    Asked by makkanuka on April 28, 2013 at 09:22 AM

    I have font problem when download submission form as pdf and csv .

    Thai font cannot display correctly.

     

    But for excel file and on screen  , Thai font display  correctly.

    Any way to fix this?

    Page URL:
    https://www.jotform.com/submissions/31172076184451

    Screenshot
    problem font excel CSV
  • Profile Image

    Answered by jefreylandicho on April 28, 2013 at 10:12 AM

    The font issue are receiving is probably due to a translation pdf exporting problem. I have forwarded your concern to our developers so they may look into this issue.

    Please expect a reply from one of them soon.

  • Profile Image
    Chief Technology Officer

    Answered by eee on May 09, 2013 at 10:12 AM

    Hi,

    Thai fonts added to our servers,

    Thank you for your patience,

    Kindest Regards,

    Ertuğrul.