Problem with the site on a critical time for us

  • Bernard Francis
    Asked on January 9, 2020 at 1:09 AM

    We are continuously receiving an error from the site and the subscription form is not working. We have 3 events a year during which we use jotforms and it is not working. Appreciate immediate remediation. Otherwise this will constitue a substantial loss of money for our organization. 

    15785501252020 01 09 10 08 22 https ww Screenshot 10

    Jotform Thread 2107071 Screenshot
    Page URL: https://i.imgur.com/cYSxTVQ.png
  • Bernard Francis
    Replied on January 9, 2020 at 1:13 AM

    Same error on displaying the form as well 

    1578550268IssueWithTheForm2020 01 09 10 Screenshot 10

  • Kiran Support Team Lead
    Replied on January 9, 2020 at 2:13 AM

    We have experienced a temporary issue with our server and the issue should be fixed by now. Please check again and let us know if you notice any issue. We will be happy to take a look again. 

    Sorry for the trouble caused.