What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    change/update credit card on file

    Asked by excelfleet on April 28, 2013 at 09:08 PM
  • Profile Image
    JotForm Support

    Answered by Goldo on April 29, 2013 at 12:11 AM

    All you need to do is to re-uprade since your subscription has expired. Please go to Account, click 'Upgrade' and choose your plan. You will then be ask for the payment method and the details.

    Let us know if you need help.