Suspended account

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    Audrey Chan 
    Asked on January 09, 2020 at 09:12 AM

    My account got suspended and idk why. Please help?

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    Answered on January 09, 2020 at 09:57 AM

    I checked your account, it was suspended by our phishing system. You asked for Passport Number in your form which is against our terms of use. You may not use the Jotform Service to collect sensitive information.

    We can remove all passport related fields and activate your account if you agree on it.

    For more information about terms of use, visit