Suspended account

  • Audrey Chan
    Asked on January 9, 2020 at 9:12 AM

    My account got suspended and idk why. Please help?

  • sinan
    Replied on January 9, 2020 at 9:57 AM

    I checked your account, it was suspended by our phishing system. You asked for Passport Number in your form which is against our terms of use. You may not use the JotForm Service to collect sensitive information.

    We can remove all passport related fields and activate your account if you agree on it.

    For more information about terms of use, visit https://www.jotform.com/terms/.