Why I am not receiving email notification

  • calvaryftl
    Asked on January 9, 2020 at 2:32 PM
  • KrisLei Jotform Support
    Replied on January 9, 2020 at 5:31 PM

    Hi,

    To clarify, are you referring to not receiving email notifications? If so, I have checked your mail logs and it seems that all the mail notifications have sent status. Also, I have verified that your email ID justinmu@calvaryftl.org is not on the Bounce List.

    Kindly refer to this guide to further isolate the issue on your end: Why-Am-I-Not-Receiving-Email-Notifications

    Kindly provide us further information if you are referring to a different query.