What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    problem receiving email

    Asked by Promoterbet28 on April 29, 2013 at 06:20 AM

    good morning and Friday April 26 that do not get the email on our account why?

    Page URL:

  • Profile Image

    Answered by sidharth_kch on April 29, 2013 at 06:52 AM


    Request you to please change the "Sender Email" of your notification to "noreply@jotform.com". That should solve your issue.

    Let us know if you continue to have this issue and we will investiate further.