gsckb99Answered on January 09, 2020 03:29 PM
I work for the Fort Worth Fire Department and I would like to talk to someone about Pricing.
Girish JotForm SupportAnswered on January 09, 2020 07:58 PM
Sorry, but we do not offer phone support.
If you want to know about the pricing plans that we offer, you can check this link: https://www.jotform.com/pricing
Do reach out to us via this thread in the event you have any further queries.
gsckb99Answered on January 10, 2020 07:57 AM
Ok Ill try using this. We would want to pay for a year at a time without auto renew. The City wont allow us to do auto renew. I am the apprenticeship coordinator for Fort Worth Fire Dept and I have forms that need to be filled out and sent in monthly. As of now I have about 140 apprentices and probably 3 to 5 forms a month for them to send me. What plan do you think would be the best for that? Also if I have someone else in the training division that wants to make and use a couple forms, can the submissions for that be sent to a different email? Can we have multiple administrators?
It looks like the silver plan may work, just wanted your opinion.
Girish JotForm SupportAnswered on January 10, 2020 09:32 AM
What plan do you think would be best for that?
The above pricing link also shows the features per plan, apart from the pricing.
If you are bound to receive over 1000 submissions per month for your account (i.e. inclusive of all forms), then you can go for the Silver plan, else I think the Bronze plan would be sufficient for your requirement.
Please note that all paid plans auto-renew at the end of the billing period. But, you can manually cancel the plan before the renewal date so that it doesn't auto-renew OR you can also reach out to us.
Also if I have someone else in the training division that wants to make and use a couple of forms, can the submissions for that be sent to a different email?
For any paid plan, you can add multiple recipients into your notification email to receive form submissions - https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients
Can we have multiple administrators?
Each account has only a single login and only the person with the login credentials can log into the account to edit forms/submissions, etc. We do not suggest the sharing of login credentials.
However, there is an option to share access rights to forms/submissions to your administrators. But for this feature, you will need to subscribe to the JotForm Enterprise plan and not the regular plan - https://www.jotform.com/enterprise/pricing/.
Do review and let us know if you have any further queries.
gsckb99Answered on January 10, 2020 10:20 AM
so how does it auto renew?
If it charges a card I wont be allow to do that.
If it sends a bill then we can do that.
Also I think I may need 30-35 different forms so I think the silver may have to be the choice. I will have less than a 1000 submissions.
BJoannaAnswered on January 10, 2020 12:09 PM
JotForm is a subscription service and will continue until you cancel. It auto-renews at the end of each term and you will be charged for the subsequent term.
If you do not want that your subscription is auto renewed, you can simply cancel it anytime before your next billing date.
If you need 30-35 active forms, you will need to upgrade to a Silver or Gold plan.
gsckb99Answered on January 10, 2020 12:21 PM
so can I pay for a year in advance?
BJoannaAnswered on January 10, 2020 01:38 PM
Yes, you can. We have monthly, yearly and bi-yearly subscriptions.
We currently have End of Year Sale for yearly and bi-yearly subscriptions. This offer will end in 4 hours, so I would suggest you to upgrade before it expires.