What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Secure SSL submissions are increased each time I test my form

    Asked by bizcardonline on April 29, 2013 at 08:57 AM


    hello, I have been testing and updateing my form and it looks like each time I send a test email from JotForm it adds to my SSL submissions. Is this correct should this happen? This must have been the reason it went up last month too. I just started working on the form this week and its appreal to tell me the i have reach the quota. how can i unused the SSL service? Do i still get to receive my form when the SSL is full? 
    Submissions ssl submissions JotForm email style size
  • Profile Image

    Answered by sidharth_kch on April 29, 2013 at 09:37 AM

    @bizcardonline

    If you need to stop accepting secure submission on your from, please follow these steps:

    1. Click "Setup & Embed" >> "Embed Form"

    2. Uncheck the Secure Form checkbox and get your form's embed script.

    3. Use this new embed script in your webpage to embed your form.

    Let us know if you need further assistance.

    Thanks,

    Sidharth

  • Profile Image

    Answered by bizcardonline on April 29, 2013 at 09:49 AM

    Thank you very much Mr Sidharth.

    you help me alot

  • Profile Image

    Answered by sidharth_kch on April 29, 2013 at 10:30 AM

    @bizcardonline

    You are welcome.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth