I can't log in, the account has been suspended.

  • Giovanna
    Asked on January 10, 2020 at 11:46 AM

    Hi, 

     

    I create an account for Jotform end created a form that I saved, yesterday.

    I 've just tried to log in, I changed password also with reset, but a message appears "login failed suspended"

    What's happened?

    Let me know thanks.



    Jotform Thread 2110019 Screenshot
  • David JotForm Support Manager
    Replied on January 10, 2020 at 1:31 PM

    We apologize for the inconvenience, your account does not violate our terms, we have reactivated it.

    Please open a new forum thread if you need anything else, we will be glad to assist you.