I have bought a subscription

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    Martin_Mark
    Asked on January 10, 2020 at 12:51 PM

    Despite an active subscription I am constantly spammed by offers from Jotform... even at the end of a submission to a form I have already sent to a customer???


    Whats up with that?

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    KrisLei
    Answered on January 10, 2020 at 03:55 PM

    Hi Mark,

    We apologize for the inconvenience.

    Kindly try to go to your Account Settings page, then untick the checkbox to opt-out of the email subscriptions on JotForm.

    1578689590Jotform Ads.JPG

    Kindly provide us a screenshot of the issue you are referring to if the problem still persists.

    For your reference: How-to-Post-Screenshots-to-Our-Support-Forum