I need to update my email address

  • Profile Image
    GIKCdogs
    Asked on January 10, 2020 at 02:08 PM

    I have tried updating my email address and it never actually saves. 

  • Profile Image
    VincentJay
    Answered on January 10, 2020 at 04:25 PM

    Please make sure that the email address you want to add is not registered to any Jotform account.

    Please share the email address here so we can check it further. 

    I also set this thread to private. Only you and supporters can open this thread.

  • Profile Image
    GIKCdogs
    Answered on January 30, 2020 at 09:33 PM

    The email on file is:

    bridgid.n@gikennelclub.com


    It needs to be:

    bridgid@gikennelclub.com


    I also tried updating it to:

    bridgidnolan@yahoo.com


    It never saves no matter what I try to do!