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JimAsked on January 11, 2020 at 2:31 AM
It STILL goes to spam
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KrisLei Jotform SupportReplied on January 11, 2020 at 3:33 AM
Hi Jim,
I assumed that you are referring to this form, 200075491648154, correct? If so, you are referring to gweniespastries account?
Kindly try to add a custom sender address to your email notifications: How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert
If the issue still persists, try following this guide to verify further the issue on the settings on your form's email notification: How-to-Prevent-Email-Bouncing-Related-Issues
Let us know if you need further assistance or if you are experiencing the same issue.