Fields set as hidden in form builder show when form is activated

  • GICS
    Answered on January 11, 2020 05:39 AM

    Hi there,

    I have many fields in my form that I need to stay hidden as they are only to hold values.

    I have found that when I activate the form, some of these hidden fields will show up on the form.

    1. There is a "days" field that shows at the top of the form a couple of seconds after the form is loaded.

    2. There is a red field that talks about "being under age 21..." near the bottom of the first page.How do I prevent these from showing?


    Secondly, the competition now has to split into two mutually exclusive parts.This is done by a couple of radio buttons near the bottom of the first page...

    ie   Enter the Competition   or

    Enter the Vocal Entertainment class only.

    There are 3 types that can be selected in the Vocal Entertainment class.

    Solo, Duet or Group.

    I want the selection field options to show as they do, but when any or all of these options are selected, there are "show" conditions in this form that should show extra fields if these options are ticked.  They do not work.

    Form link below..


    Many thanks,



    Jotform Thread 2111097 Screenshot
  • AndrewHag
    Answered on January 11, 2020 06:40 AM

    1. It seems the Days field is displaying because of condition #138.

    1578742606The Easiest Online Form Builde Screenshot 10

    As per the condition, the Days will be will displayed until the TotalFees is not filled.

    2. I see that there are some broken conditions which might the reason why the form is not working as expected.

    1578742734The Easiest Online Form Builde Screenshot 21

    Please go ahead and fix all the conditions and see if that resolves the issue. If you still face the issue, let us know which condition is not working so we can check.

  • GICS
    Answered on January 12, 2020 04:12 AM


    With this info and also help from another forum member, I have been able to achieve all that I was wanting to do with my entry form.

    Thank you for your response, it has been a great help.

    Best wishes,