Locked Out

  • Doug
    Asked on January 11, 2020 at 3:01 PM

    Hi,

    I seem to be locked out with to many attempts to log in.  I am unable to request a password reset. 

    Thanks for your assistance,

    Doug

  • jonathan
    Replied on January 11, 2020 at 5:46 PM

    We apologize for the inconvenience caused. I checked your account/username granpawl  and it shows that the account is active and forms are available.

    I noted also that you already send the password reset to your email.

    Guide : How to reset JotForm account password

    Please check your email for the password reset instruction.

    Let us know if issue persist.