Locked Out

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    Doug 
    Asked on January 11, 2020 at 03:01 PM

    Hi,

    I seem to be locked out with to many attempts to log in.  I am unable to request a password reset. 

    Thanks for your assistance,

    Doug

  • Profile Image
    jonathan
    Answered on January 11, 2020 at 05:46 PM

    We apologize for the inconvenience caused. I checked your account/username granpawl  and it shows that the account is active and forms are available.

    I noted also that you already send the password reset to your email.

    Guide : How to reset Jotform account password

    Please check your email for the password reset instruction.

    Let us know if issue persist.