Will I be able to access everything if I downgrade the account to free temporarily?

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    hearbkapp
    Asked on January 11, 2020 at 08:18 PM

    this month i will be ok with the free plan. i just want to make sure if i keep the free plan this month that i will still be able to access everything that came in on my account last month?

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    Kiran
    Answered on January 11, 2020 at 09:02 PM

    I see that your account is holding more than 400MB of storage space with the uploaded files. Since the free account is limited to store only 100MB of files, the account shall be overlimit and the forms shall be disabled once it is downgraded to free plan and cannot receive any submissions. However, you should be able to access the received form submissions normally. 

    Hope this information helps!