What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How come the forms from the user I created are not showing up in my forms?

    Asked by gemini5solutions on April 29, 2013 at 05:04 PM

    I created a user and he created forms, but they are not showing up in my forms. I am the account holder and I am payiing the premium package.

    My Forms premium package
  • Profile Image

    Answered by jefreylandicho on April 29, 2013 at 07:05 PM

    Are you are pertaining to a subuser account? You can share forms to sub user and optionally allow them to edit that form but if they created a form under that account, you will not be able to access it unless they share it to you.  In any type of account, forms cannot be automatically shared to other users.