What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I've deleted previous submissions, is my free account quota still good?

    Asked by whatthefestival on April 29, 2013 at 07:09 PM

    Hello - I received an Account Over Quota message today.  I just went and deleted all the old submissions.

     

    Does my free account quota reset to what is currently stored in there or is it a lifetime quantity thing?

     

    I will upgrade if I have to as this form is essential to stay live, but my needs are just about done so I would prefer to stay free for a bit longer.

     

    Please get back to me asap if you can.

     

    Thanks!

    Matt

     

    Submissions quantity message thanks
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    Answered by falkirks on April 29, 2013 at 07:25 PM
    Your quota resets monthly. I you delete submissions nothing will happen. The counter will reset monthly.