A form field in PDF is not being shown when I upload the PDF form

  • shahidaziz59
    Asked on January 13, 2020 at 5:25 AM

    A form field in PDF is not being shown when i upload the PDF form. I uploaded the file number of time but still same issue. How can i manually add it 

  • David JotForm Support Manager
    Replied on January 13, 2020 at 8:35 AM

    Hi, I assume that you are referring to the "Upload your PDF form" feature. There is no imported PDF form in your account. Could you please try to import it again as shown on this guide? https://www.jotform.com/help/548-How-Can-I-Import-My-Own-PDF-to-JotForm

    If one of the fields was not generated, we can try to manually add it to connect it with your PDF field.