It appears that our IP address have been blocked

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    Peter Beasley
    Asked on January 13, 2020 at 05:34 AM

    Hello,

    Nobody at the school can use Jotform forms currently as it appears to have been blocked. Are you able to resolve this urgently please?

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    Welvin
    Answered on January 13, 2020 at 08:25 AM

    Hello Peter,

    The status of your current IP address (104.198.25.182 ) is whitelisted. Please check that again and confirm to us if the IP is the same. You can visit the page below to verify that:

    https://shots.jotform.com/welvin/getIP.php

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    beasleyp
    Answered on January 13, 2020 at 08:50 AM

    Its currently 217.181.23.104
    Kind Regards
    Peter Beasley

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    Welvin
    Answered on January 13, 2020 at 10:01 AM

    I've whitelisted the given IP. Please check again. 

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    beasleyp
    Answered on January 13, 2020 at 10:50 AM

    Thanks, that works for me, just waiting to see if my boss can access it now too
    Kind Regards
    Peter Beasley