What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Shared forms on JotForm?

    Asked by waldenpondart on April 29, 2013 at 09:10 PM

    My website designer gave me access to a shared form on JotForm -- but I can't seem to access it.  I received an email from JotForm asking me to create an account, and i did sign-up.  However, when I tried to click the link to create the account it didn't work.

    Any ideas?

    The web page that has the form is www.waldenpondart.com -- Registration

    Page URL:
    www.waldenpondart.com

    JotForm email create www
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    Answered by blackbakery on April 29, 2013 at 09:32 PM

    I have the same problem........ when you click the shared forms folder it appears for about a second then disappears again. Frustrating.

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    Answered by waldenpondart on April 29, 2013 at 10:00 PM

    yep--same thing here

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    JotForm Support

    Answered by Goldo on April 29, 2013 at 11:44 PM

    It has been escalated to our developers. We apologize for the inconvenience.

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    JotForm Support

    Answered by paulsimpson on April 30, 2013 at 04:32 AM

    Hi,

    I have just issued a fix for the shared forms appearing then disappearing straight away. Please can you check your accounts and confirmyou are able to view your shared forms.

    Thanks

    Paul.

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    Answered by waldenpondart on April 30, 2013 at 06:12 AM

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    Answered by idaanduyan on April 30, 2013 at 07:12 AM

    Fix worked! :D Thank you so much.

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    Answered by sidharth_kch on April 30, 2013 at 07:18 AM

    @idaanduyan

    Glad to know that your issue was resolved.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

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    Answered by waldenpondart on April 30, 2013 at 07:22 AM

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    Answered by jefreylandicho on April 30, 2013 at 08:43 AM

    @waldenpondart

    It appears your post is showing blank, please repost using this link.

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    Answered by waldenpondart on April 30, 2013 at 09:14 PM

    Same problem still going on....I asked my website designer and he didn't see anything wrong with how he granted me access to the form.  Any ideas?

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    JotForm Support

    Answered by Welvin on May 01, 2013 at 12:16 AM

    Hi,

    Please check the other thread you have here: http://www.jotform.com/answers/211838.

     

    Thanks