Change username

  • Stacey Thompson
    Asked on January 13, 2020 at 9:32 AM

    Hello,

    Our username is currently MartyMccabe - he is no longer with our company.

    Can you change the user name to Fairwaytvl?

    Thank you,

    Stacey

  • David JotForm Support Manager
    Replied on January 13, 2020 at 10:55 AM

    Hi, please provide 3 possible usernames in order of preference, so we will change it to the first one that we find available.

    If you have custom URLs, they will no longer work once the username is changed, so you will need to set them up again: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form

  • David JotForm Support Manager
    Replied on January 13, 2020 at 10:56 AM

    Please disregards the previous request, the username "Fairwaytvl" is available to be used. Please confirm that you want to change your username from "martymccabe" to "Fairwaytvl", so we can proceed.

  • martymccabe
    Replied on January 13, 2020 at 11:50 AM
    Fairwaytvl is what we would like.
    ...
  • David JotForm Support Manager
    Replied on January 13, 2020 at 11:54 AM

    As per your request, your username has been changed from "martymccabe" to "Fairwaytvl". Please open a new forum thread if you need anything else, we will be glad to assist you.