What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Notification issues

    Asked by everywherebeauty on April 29, 2013 at 10:47 PM

    Hi there,

     

    We haven't been email recieving notifications  from serveral of our forms. We are however getting notifications from your app.

    Are you aware of this problem?

     

    Kind regards,

    Antonietta

    email problem app
  • Profile Image
    JotForm Support

    Answered by Goldo on April 30, 2013 at 12:36 AM

    Have you tried removing the current notification setup and re-create it? If not, please do as sometimes that fixes this kind of issue.

    However, please do provide us some form ID's so we can check the form. 

    I have clone some of your form and was able to submit and receive the alert.