The Take Photo widget is working on my phone but not on my computer

  • cde6r
    Asked on January 13, 2020 at 11:42 AM

    When I press take photo, it asks me to upload a file, not take a picture using my computer's webcam. Thanks in advance for your help!

     

    The photo submission works on my phone, but not on my computer.

    Jotform Thread 2113117 Screenshot
  • Welvin Support Team Lead
    Replied on January 13, 2020 at 2:02 PM

    Please check for the webcam permission on your browser. It should suppose to popup but it seems like you're blocking camera by default.

    Click the lock icon on the address bar as shown below, select Allow for the Camera:

    2020 01 14 004 Screenshot 10

    You will have to reload the form after to take a picture.