I cannot reset password or sign up with my email address

  • Profile Image
    Tony Jones 
    Asked on January 13, 2020 at 11:57 AM

    I used to have a account but cancelled.   I'd like to try your forms again.

    I have tried to both reset my password and sign up for a new account and I'm being rejected.

  • Profile Image
    Answered on January 13, 2020 at 02:39 PM

    Hello Tony,

    There is an account registered with your email that is due for deletion. I've reactivated that. Please initiate a new reset password to get access.