Subscription Information?

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    Asked on January 13, 2020 at 02:10 PM

    Good afternoon,

    I would like to confirm that since our organization accepts applications for funding from January to March of a calendar year, are we able to subscribe for a bronze plan for those months and then fall back to the starter package for the remainder of the year and then upgrade to the bronze package again the following year?


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    Answered on January 13, 2020 at 05:08 PM

    Yes, you can downgrade your account anytime you want by following this guide:

    After that, if you want to upgrade again, please follow this guide:

    I hope this information helps. You can always contact us here in the Support Forum if you need help with your account billing.

    Thank you.