Subscription Information?

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    RNGraham
    Asked on January 13, 2020 at 02:10 PM

    Good afternoon,


    I would like to confirm that since our organization accepts applications for funding from January to March of a calendar year, are we able to subscribe for a bronze plan for those months and then fall back to the starter package for the remainder of the year and then upgrade to the bronze package again the following year?


    Norm

  • Profile Image
    VincentJay
    Answered on January 13, 2020 at 05:08 PM

    Yes, you can downgrade your account anytime you want by following this guide: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    After that, if you want to upgrade again, please follow this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    I hope this information helps. You can always contact us here in the Support Forum if you need help with your account billing.

    Thank you.