How can I fix the accessible look of my form questions

  • VCER
    Asked on January 13, 2020 at 4:35 PM

    Hello,

    I was looking at our form accessibility after the webinar and noticed that some of the question boxes are not displaying correctly. I'm not sure how to adjust that as the only parts that I can control are the questions asked and the colors. I attempted to adjust field size but that did not make the change. I would love an assist on this. If you look at the question "What initially attracted you to work at..." you'll see the display issue to which I'm referring because there is a line through the first two options. I have included a link for you. 

  • jonathan
    Replied on January 13, 2020 at 8:36 PM

    We apologize for the inconvenience caused. I was able to see the issue as well when I checked on your form.

    1578965755zzz 2020 01 14 09 Screenshot 10

    Please allow me some more time to investigate and identify a fix. I will update you here shortly.

  • jonathan
    Replied on January 13, 2020 at 9:19 PM

    I found that it has to do with the corrupt Solid Theme template used by the form.

    1578968317zzz 2020 01 14 10 Screenshot 10


    I refreshed the theme template and it appears to have fixed the issue.

    1578968370zzz 2020 01 14 10 Screenshot 21


    Please check/test the form on your browser also.

    Do let us know if issue still persist.