What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    hi... how can i get my cutomer's order?

    Asked by balerina on April 30, 2013 at 03:43 AM

    hi... how can i get my cutomer's order?where will i found it.i tried to order using other account but when i check my page i did'nt receive any order.. and also is it possible to change the star logo with my own like putting ORDER FORM..thank you

    This is a re-post of a comment on Adding Order Form to Facebook

  • Profile Image

    Answered by pinoytech on April 30, 2013 at 03:45 AM


    Can you please share to us the URL of your webpage where your form embedded for further assistance?

    Thank you!

  • Profile Image

    Answered by astylemepretty on June 11, 2013 at 05:46 AM

    Hi can you assist me also?

    I want to change the logo or image of my order form i follow the size and file format but still i cant upload my desire image for my order form. 

    This is my link http://www.facebook.com/astylemepretty


    error msg says the format or image i am trying to upload is wrong size but i already resize my image and follow the filesize.

    Please help 





  • Profile Image

    Answered by sidharth_kch on June 11, 2013 at 06:02 AM


    I checked your form (31611705044847) and don't see any logo/image added there. Which logo you want to change? 

    You can add your logo by using the image field in our form builder. Just follow the setup after you add the image field:

    Let us know if you need further assistance.