Sometimes when I go to submit the form, it says one entry allowed.

  • livingcolourtattoo
    Asked on January 13, 2020 at 5:45 PM
    . And then sometimes when i go to submit it, it says one entry aloud, which doesn't make sense because it is the first submission. And then I can't submit.
  • David JotForm Support Manager
    Replied on January 13, 2020 at 5:52 PM

    On which forms are you receiving the error? It seems like you have enabled the Unique Submissions feature, and it will depend on the option you have set up: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    40237 t11 38 14 Screenshot 10

    If you have selected "Check cookies only", it won't allow you to submit the form from the same browser. If you have selected the "Check cookies and IP", it wont' allow you to submit the form if you are connected to the same network.

    Also, if you have restricted submissions based on a unique question, then it won't allow submitting if that entry already exist in your form submissions.

  • livingcolourtattoo
    Replied on January 14, 2020 at 2:10 PM

    Hi there, it is already under No Check.I'll see if I can get a screenshot the next time it happens. It is the " Tattoo Consent Form"


  • David JotForm Support Manager
    Replied on January 14, 2020 at 3:21 PM

     Alright, let us know if it happens again.