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Kasumi WittyAsked on January 13, 2020 at 9:58 PM
Please can someone urgently get back to us - despite paying , we have lost access to our accounts and subsequently all our forms. This is business critical and yet we have not had a response from you to assist.
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Richie JotForm SupportReplied on January 14, 2020 at 5:37 AM
We do apologize for the inconvenience.
I have checked your account Kasumi and it seems to be in good status.
If you have forgotten the password, you may use the reset password.
Guide:https://www.jotform.com/help/489-How-to-reset-JotForm-account-password
Let us know how it goes.