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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't remember my user name...

    Asked by Madalena on April 30, 2013 at 09:15 AM

    I received a mail to upgrade and my e-mail doesn't work

    Page URL:
    https://www.facebook.com/pages/maybe/447156565359676?id=44715656535967<br/>6&amp;sk=app_128953167177144

    name User Name doesn't work
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    Answered by pinoytech on April 30, 2013 at 09:29 AM

    Hi Madalena,

    I have check your facebook page and found out that the form tittled "FORMULARIO DE ENCOMENDA" was created under guest account and it's already reaching submission limits for guest accounts.

    In order for you to have access on this forms, I would suggest you to REGISTER to FREE account and make sure to use thesame email address on your Free account which is geral.*******@gmail.com, so that all your forms and datas would be automatically transferred.

    If you have any other questions or concerns, please don't hesitate to contact us again.

    Thank you!

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    Answered by Madalena on April 30, 2013 at 09:44 AM
    Thank you!
    It's done.
    2013/4/30 JotForm Support Forum
  • Profile Image

    Answered by pinoytech on April 30, 2013 at 09:49 AM

    Glad to hear that Madalena! Is there anything we can help you with?

    Thank you!

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    Answered by Madalena on April 30, 2013 at 09:52 AM
    It's all working out perfectly! Thank you :)
    2013/4/30 JotForm Support Forum