Global Countdown Widget: Blocking instead of submitting in Portuguese version of JotForm builder

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    hyperionltda
    Asked on January 14, 2020 at 12:31 PM

    Hi guys.

    I set the global countdown to submit the form when time is up but it's not working. It says "Time is up! Form submission is no longer possible."

    https://www.jotform.com/build/193556908912065

    Can you help me? Thanks.

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    JohnRex
    Answered on January 14, 2020 at 01:55 PM

    Please add a message so the form will submit when the specified time limit runs out:

    15790280982115182.png

  • Profile Image
    hyperionltda
    Answered on January 14, 2020 at 02:01 PM

    Hi John.

    It is still not working.

    The same message is coming out and the answers are not being submitted.

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    Mike
    Answered on January 14, 2020 at 03:19 PM

    We would like to apologize for the inconvenience.

    The widget seems to be not working properly when added through a Portuguese version of JotForm builder. We have escalated a bug report ticket to our developer, so we will let you know once this s fixed.

    In the meantime, you may change the JotForm account language to English, and re-add the widget to your form.