my credit card showed a payment to Jotform, and we are not using Jotform on our website, as far as i can tell. Can you please send me the links to our

We apologize for any inconvenience caused. I checked on your account/username corlanedesign  and I noted that it is an active account.

The paid subscription was renewed last December 22, 2019.

You can check the details in the Invoice/Receipt in your account Billing section https://www.jotform.com/myaccount/billing

Let us know if you need further assistance.

When I click on that link, billing comes up completely blank. As you can see in this attached image. I will pay for the month used, but I expect a full refund on the remaining 11 months and would like to cancel the forms unless you can provide me with a working link to the forms I am using.
[cid:A1F972F3-3201-4063-AFC5-E6C0D122C159@router280220.com]
[cid:9ED72683-8F2F-4B3B-8CFE-F15FCFBF1547@router280220.com]
...

We are experiencing a slow loading of pages on the JotForm account and that includes the billing page too. Could you try clearing your browser cache and then checking the billing page? Please let us know if it's still not working.

Meanwhile, we've already escalated this is our developers to check.