My Form is lost - please help!

  • Profile Image
    tmp_webdev
    Asked on April 30, 2013 at 10:52 AM

    I've spent the past 2 days creating a form. I was getting ready to show my manager (so we could sign up) and the form reverted back to the beginning. I logged out and back in and now the Form is non existent!

    I've found a copy in the archive, but basically most of the fields are gone!

    Please help! I have spent a lot of time on this form and it has a lot of info and logic in it.

  • Profile Image
    sidharth_kch
    Answered on April 30, 2013 at 11:04 AM

    @tmp_webdev

    I checked your account and see that your form is already there in your account. See screenshot:

    Request you to clear your browser cache and log back in to your account. Let us know if you continue to have this issue and we will investigate further.

    Thanks,

    Sidharth

  • Profile Image
    tmp_webdev
    Answered on April 30, 2013 at 11:16 AM

    Hi,

    Thanks for the response. I see this form, but it has reverted back. I had over 100 fields before and over 50 conditions. It now shows very little of what it did about an hour ago.

    I cleared my cache too, and tried in a different browser.

    You can see from my History that I have made 100's of changes, yet they are all reverted.

    I'm really hoping you can resolve this.

  • Profile Image
    pinoytech
    Answered on April 30, 2013 at 11:35 AM

    Hi there,

    Can you please provide us the URL of the Form for further assistance?

    Thank you!

  • Profile Image
    tmp_webdev
    Answered on April 30, 2013 at 11:38 AM

    http://form.jotformeu.com/form/31184370905351

  • Profile Image
    sidharth_kch
    Answered on April 30, 2013 at 11:46 AM

    @tmp_webdev

    This form was last edited today. Unfortunately we cannot retrive the earlier version of your form. I am afraid that you will have to rebuild your form.

    Thanks,

    Sidharth

  • Profile Image
    tmp_webdev
    Answered on April 30, 2013 at 11:54 AM

    Unfortunately, I will not be re-building this form with your product. 

    This seemed like a great product which we was about to sign up for, but I cannot afford to lose any more time on this. I have lost 2 whole days!!!