The Form is slow to load and unable to edit the submissions

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    USkChicago
    Asked on January 14, 2020 at 10:22 PM

    We are experiencing similar issues as others described. Our users are unable to use the form: the form disappears when they are in the middle of entering content. As an admin, I am presented with blank pages and am unable to edit previously submitted forms.

    Alex Zonis

    Urban Sketchers Chicago

  • Profile Image
    roneet
    Answered on January 14, 2020 at 10:23 PM

    We have moved the next concern in this thread:

    https://www.jotform.com/answers/2116173

    Thanks.

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    roneet
    Answered on January 14, 2020 at 10:32 PM

    We are sorry for the inconvenience this has caused.

    We have already escalated this issue to our development team. We will notify you once this gets resolved.

    Thanks.

  • Profile Image
    eugene
    Answered on January 15, 2020 at 02:01 AM

    The issue should be resolved now.

    Can you please check and confirm?

    Thank you.