PDF attachment sent to the client is not the format I've selected.

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    Asked on January 14, 2020 at 11:57 PM

    Hi there,

    I had set a pdf format to send email to my client as the BU081019, but what they received is default pdf report instead of the customised pdf

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    Answered on January 15, 2020 at 04:28 AM

    Unfortunately, I'm not able to receive the email when I tested your form because your form's autoresponse email is scheduled to be sent after 2 days. Are you able to set it to "Right Away" in the meantime so we can test the form and see what attachment is sent with your autoresponse.

    Looking forward for your response.