What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    address field not accepting the changes... HELP

    Asked by jambaproducoes on April 30, 2013 at 12:53 PM

    I am creating a form in portuguese and i cant change thename of the fields beneath the boxes on the address form - can you help?i change the fields but then they just go back to what they used to be...

    Page URL:
    http://www.jotformz.com//?formID=30966096950666

    address field
  • Profile Image

    Answered by sidharth_kch on April 30, 2013 at 01:13 PM

    @jambaproducoes

    I did the changes in your form's address field. Can you please check and let us know if this looks okay now?

    Let us know if you need further assistance.

    Thanks,

    Sidharth

  • Profile Image

    Answered by jambaproducoes on April 30, 2013 at 02:15 PM

    yes - but the fields are incorrect - but the changes you made were permanent - how can i do this in my other forms like you did?

  • Profile Image
    JotForm Support

    Answered by Mike_T on April 30, 2013 at 02:54 PM

    Are you saving the form once you change something?

    If this is still not working for you, please let us know. Thank you.

  • Profile Image

    Answered by jambaproducoes on April 30, 2013 at 03:18 PM

    yes - i am saving but sometimes it still doesnt keep the changes - i will let you know on what forms this happens especifically

  • Profile Image
    JotForm Support

    Answered by Mike_T on April 30, 2013 at 03:39 PM

    We will be waiting for your form examples. Thank you for cooperation.