I Need to Move My Forms from Basement Music to Doofus Music

  • Profile Image
    basementmusic
    Asked on January 15, 2020 at 09:55 AM

    I upgraded the wrong account ... I submitted a Support Request wondering about my payment but I just realized I upgraded the wrong account ... So I need to consolidate my two accounts into the one I have paid for ...

    All the forms under account Basement Music need to be moved to account Doofus Music ... there are three forms in total that need to be moved. Doofus Music currently has only one form.

    Your FAQ indicates this can be done rapidly and easily ... I hope so ... 

    Here are the three forms that need to be moved:

    1. Doofus Music Contact Form - https://form.jotform.com/200133851469150

    2. Basement Music Contact Form - https://form.jotform.com/62016953508153

    3. Basement Music Order Form - https://form.jotform.com/61965404645158

    Please notify me at doofusmusic@gmail.com or neal@doofusmusic.com when this is completed ... thank you in advance ...

  • Profile Image
    Vanessa_T
    Answered on January 15, 2020 at 11:39 AM

    Yes, you are correct, you have upgraded doofusmusic instead of your basementmusic account.

    As per your request, I have now transferred all the forms within basementmusic to doofusmusic.

    Please note that if you were using Custom URLs, you may need to recreate them to use the new username.

    How-to-Create-a-Custom-URL-of-a-Form