Can't add new cards to an existing form

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    Foster_James
    Asked on January 15, 2020 at 09:57 AM

    Hi - I am trying to update my form TAXTIME.


    I am finding it impossible to add new cards. I try and add a new form element after an existing card and it navigates 30+ fields down the field. I then try and navigate the new element to the correct position and it is impossible. The new element ends up at the bottom of the form which is no good.


    I tried to attach a screen recording to show you what I am dealing with but you do not accept mp4 files. I have tried on both chrome and safari and on two different (fast) computers.


    Please tell me how I can add new form elements to this form.


    Thanks

    James

  • Profile Image
    Kiran
    Answered on January 15, 2020 at 11:32 AM

    I understand that the field added to the form is adding to the last field. If so, please note that when the field is clicked in the field elements is added as the last field to the form. If you want the field to be added to a specific location, you may drag and drop the field as required in the form builder.

    Hope this information helps! 

  • Profile Image
    Foster_James
    Answered on January 15, 2020 at 12:50 PM
    No... the drag and drop is not adding the field in the desired location.
    That is the problem.
    ...
  • Profile Image
    Mike
    Answered on January 15, 2020 at 02:56 PM

    When I test a cloned version of your form, it feels a bit slow in the editor due to a large number of fields, but I can move the fields on my end.

    You may also try a different approach, if you click on one of the form fields to select it, you can then add a new field, and it will be automatically added after the selected field.

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    Foster_James
    Answered on January 15, 2020 at 03:50 PM
    Mike
    That works! Sometimes the blindingly obvious escapes me.
    Thanks!
    ...