What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We are signed up for the free account, we have been attempting for several days to upgrade our account, the system will not process our payment.......

    Asked by industry1 on April 30, 2013 at 01:09 PM
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    Answered by pinoytech on April 30, 2013 at 01:14 PM

    Hi,

    Sorry for the inconvenience that may have caused. I have now temporarily re-activate your account for you to upgrade to any of our paid account.

    Feel free to contact us again if you need further assistance.

    Thank you!