Since yesterday, our submissions are not loading

  • CLIENT1705
    Asked on January 15, 2020 at 12:15 PM

    Hello, 

    Since yesterday, our submissions are not loading.

  • VincentJay
    Replied on January 15, 2020 at 2:30 PM

    Sorry for the inconvenience.

    We had an issue on our server yesterday and today but our developers fixed it immediately. 

    Please check it again and let us know if the issue still persists.

    Thank you.

  • CLIENT1705
    Replied on January 15, 2020 at 4:26 PM

    Hello, 

    it was working for a period today , but now it is 4:25pm and it is not loading again . 

    May I have an update. 

  • VincentJay
    Replied on January 15, 2020 at 8:49 PM

    Hi,

    According to our developers, everything is stable now.

    Could you please check it again and let us know if the issue still persists?

    I also cleared your form cache on our server. I hope that helps.