Since yesterday, our submissions are not loading

  • Profile Image
    CLIENT1705
    Asked on January 15, 2020 at 12:15 PM

    Hello, 

    Since yesterday, our submissions are not loading.

  • Profile Image
    VincentJay
    Answered on January 15, 2020 at 02:30 PM

    Sorry for the inconvenience.

    We had an issue on our server yesterday and today but our developers fixed it immediately. 

    Please check it again and let us know if the issue still persists.

    Thank you.

  • Profile Image
    CLIENT1705
    Answered on January 15, 2020 at 04:26 PM

    Hello, 

    it was working for a period today , but now it is 4:25pm and it is not loading again . 

    May I have an update. 

  • Profile Image
    VincentJay
    Answered on January 15, 2020 at 08:49 PM

    Hi,

    According to our developers, everything is stable now.

    Could you please check it again and let us know if the issue still persists?

    I also cleared your form cache on our server. I hope that helps.