I need assistance on creating my form?

  • legacyonegrp
    Asked on January 15, 2020 at 12:22 PM
  • KrisLei Jotform Support
    Replied on January 15, 2020 at 2:11 PM

    Hi,

    Thank you for contacting us.

    How can we assist you with your form? Kindly provide us more details, to help you further with your requirements.

    We will wait for your response.

  • legacyonegrp
    Replied on January 15, 2020 at 2:16 PM

    Hello,

     
    I am receiving the following message:
     
    The form element is not available for this layout
     
     
    Sample question:
     
    Have you filed for Bankruptcy or foreclosure in the last 5 years? *
     
    Radio Error buttons for Yes or No
     
     
  • KrisLei Jotform Support
    Replied on January 15, 2020 at 4:23 PM

    We apologize for the inconvenience you are experiencing.

    To clarify, you are trying to add a widget on your form or an element on your form and you are showing those error messages, correct?

    I have checked your form, and I'm unable to replicate the issue on my end. I think it was due to the temporary downtime that we had earlier on our server but is already fixed. Kindly try it again and let us know if the issue still persists. 

    You can post your screenshots on the forum page, please follow this guide: How-to-Post-Screenshots-to-Our-Support-Forum


  • legacyonegrp
    Replied on January 15, 2020 at 5:27 PM

    1579127217Annotation 2020 01 15 172620 Screenshot 10

  • David JotForm Support Manager
    Replied on January 15, 2020 at 8:50 PM

    Hi, those form elements are just available in the Card forms layout, known as "Single question per page". You can switch the layout as shown on this guide: https://www.jotform.com/help/493-How-to-Change-the-Form-Layout