The thank you message page is not showing up the whole texts

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    alonzo_llamas
    Asked on January 15, 2020 at 12:47 PM

    Hi,


    I have this form, https://www.jotform.com/build/92837534515867

    The problem is that when the form is submitted, on small screens, this happens. (see screenshot)

    The scroll is either down or way up to the bottom, in some cases just showing some part of the Thank you page, or in smaller screens a "completely blank" section, which confuses the user.

    Can you help me do something so the page can be automatically shown all the way to top or just focus the thank you page?


    Thanks.


    Screenshot
  • Profile Image
    Welvin
    Answered on January 15, 2020 at 02:50 PM

    I submitted the form on my 14inch laptop, but I can see the whole thank you message. If the problem persists, I would suggest creating a custom thank you page on your website and use that as the Custom Thank You URL.

    https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page