Getting an error when submitting the form.

  • Blondiekoch
    Asked on January 15, 2020 at 10:52 PM

    This is an error I am getting when a form is attempting to be submitted:

     

    warning Screenshot 10File upload error
    An error occurred when uploading file(s) to the server.

    48_1982
    69_1981

    Please try again.
  • Jed_C
    Replied on January 16, 2020 at 2:57 AM

    I can see that you have embedded your form's source code in your website. Do you really need to embed the form source? If you do need that, please get a fresh copy of your form's source code as it's possible that the field has been update. Take note that any changes you made to your form won't automatically reflect on your embedded form source.

    Kindly grab a form source by checking this guide https://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form.

    Otherwise, try using iframe instead https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Let us know how it goes.

  • Blondiekoch
    Replied on January 20, 2020 at 4:50 AM
    Hi.,
    No good. Doesn’t matter what I do It doesn’t work of copy properly into my html code. Now Im getting new errors.
    File upload error
    An error occurred when uploading file(s) to the server.
    70_2043
    48_3719
    69_5734
    Please try again.
    On my other computer it is error codes
    70_9981
    48_5198
    69_6722
    It worked so well for so long. Not sure what has happened.
    PS Im not that good with building websites and am just self taught.
    ...
  • Richie JotForm Support
    Replied on January 20, 2020 at 10:50 AM

    I have checked your embedded form, can you please try using the Iframe code?

    Guide:https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know how it goes.