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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Date formatted incorrectly

    Asked by MarilynLitt on May 01, 2013 at 12:29 AM

    I just got a form submitted that should be MM/DD/YY and it is DD/MM/YY

     

    The unique ID is 765 on this record.  We have done thousands of records with no error until now.

     

    This is from our FOUND form

     

    Thank you

    Marilyn Knapp Litt

    Page URL:
    http://www.lostdogsoftexas.net/

    Screenshot
    unique id unique
  • Profile Image
    JotForm Support

    Answered by Welvin on May 01, 2013 at 01:41 AM

    Hi Marilyn,

    Good day! That is maybe just a type error on user's end while submitting the data. This type of issue usually happens if the user browser's Javascript is disabled. The format error never comes out if Javascript is disabled.

    You may consider adding this script to your form to let them know about such case;

     

    <noscript>

     Your Browser Javascript is DISABLED! Please ENABLE to Proceed! Thanks

    </noscript>

    Add this script using our Free Text HTML field on top of your form:

     

     

    Let me know if you need help with this - I'll be happy to help.

    Thanks