I cannot access my account

Please help, cannot access my account

Our apologies for the inconvenience.

I have reactivated your account, but can you explain the use of the Opt-In form? It is not integrated with any of our email integrations, i.e MailChimp. The opt-in form is marked as suspicious by our form reviewers. 

If you also have a business email, we recommend using that as your primary email of the account for verification purposes. 

Thank you for your kind understanding on this matter.

I use the form to collect sign up information from my customers and gauge their interest in my newsletter. I have a gmail account for my business.

I understand, but the nature of your forms seems to be related to financial services. If you have a custom business email, not the free email, we recommend using one for your account. That way, our form reviewers can verify the account. 

It seems you haven't verified it yet. A verification link has been sent to your new email. Please click on the said link to verify.

I can confirm on my end that your account email address has been verified.

Feel free to let us know if you need any further assistance.