I cannot access my account

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    April Starks 
    Asked on January 16, 2020 at 09:30 AM

    Please help, cannot access my account

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    Welvin
    Answered on January 16, 2020 at 10:12 AM

    Our apologies for the inconvenience.

    I have reactivated your account, but can you explain the use of the Opt-In form? It is not integrated with any of our email integrations, i.e MailChimp. The opt-in form is marked as suspicious by our form reviewers. 

    If you also have a business email, we recommend using that as your primary email of the account for verification purposes. 

    Thank you for your kind understanding on this matter.

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    Welvin
    Answered on January 16, 2020 at 11:45 AM

    I understand, but the nature of your forms seems to be related to financial services. If you have a custom business email, not the free email, we recommend using one for your account. That way, our form reviewers can verify the account. 

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    crediturepairandebtsolutions
    Answered on January 16, 2020 at 03:50 PM
    I updated the email address.
    ...
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    JohnRex
    Answered on January 16, 2020 at 06:39 PM

    It seems you haven't verified it yet. A verification link has been sent to your new email. Please click on the said link to verify.

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    crediturepairandebtsolutions
    Answered on January 17, 2020 at 07:50 PM
    I have verified the email address.
    ...
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    Mike_G
    Answered on January 18, 2020 at 03:59 AM

    I can confirm on my end that your account email address has been verified.

    Feel free to let us know if you need any further assistance.