Question regarding our current billing for subscription

  • Profile Image
    clienteincognito
    Asked on January 16, 2020 at 11:13 AM

    Buenas tardes.

    Quiero consultar lo siguiente: ¿cuál es la tarifa que nos están cobrando actualmente? Porque recibimos una factura de $990 dólares pero no sabemos si la cantidad es la correcta.

    Gracias.

     

  • Profile Image
    Welvin
    Answered on January 16, 2020 at 12:55 PM

    The amount charged on your card is correct. It's the renewal of your Gold Yearly plan, $990. You've been discounted in the first year, but the renewal will be at the full price. 

    You can check your invoice through the billing section.

    https://www.jotform.com/help/329-How-to-Check-Invoices